Articles
- Do you Accept Credit Cards?
- We currently only accept Visa & Master Card.
For South African users please make use of the PayFast payment gateway
We also offer PayPal and MoneyBookers for our international clients.
Please Note:
PayPal which was created by a South African is currently not supported by South African banks and you would have to use your ...
Views: 40
- How can I complain
- At Domain Host we take your view point seriously wether it is positive or negative as we are a customer service orientated company. We are not like other companies that hide from their clients!
If you have a complaint then please open a support ticket and choose management. This is a direct contact point with the CEO of Domain ...
Views: 33
- How do monthly payments work?
- Our system works on a monthly cycle and you will be charged pro-rata for the balance of the month in advance.
Please note that all payments for web hosting, domain name registration and other services must be paid in advance for the month ahead. We do reserve the right to disable your account for none payment. You will still ...
Views: 25
- Money Back Guarantee
- At Domain Host we believe in customer satisfation. So much so that we offer a 100%, 30 day money back, no questions asked guarantee on all web hosting & reseller products.
Unfortunately we cannot refund any domain names that you have purchased.
Views: 858
- Our Refund Policy
- Our refund will only be valid from 30 days from date of purchase. Domain Host will immeadiatly suspend or transfer your account to a new Web Hosting Providor depending on your choice that will have to be notified to us through our Ticket Support System.
All refunds will only be paid to the orginal credit card, cheque accout etc. that was ...
Views: 256
- Payment Methods
- At Domain Host we accept a wide range of payment gateway systems to make your life a little easier.
Direct Deposit
You can pay directly from your bank account through internet banking to our account (South African Clients Only)
PayPal
We accept PayPal payments for our international clients or from South African clients who ...
Views: 568
- There is a problem with my account - what can I do?
- Please raise a support ticket through this website by logging into this website.
If an account has been paid then please provide proof of payment so that we may rectify your account with upmost urgency.
Views: 25
- What currencies do you accept?
- We currently accept:
(ZAR) South African Rand
(USD) United States Dollar
(QAR) Qatar Riyal - For our clients from the Middle East
(GBP) Great Britian Pound
(EUR) Euro
Views: 30
- Where are my credit card details kept and are they safe?
- Domain Host does not record your credit card details.
When making a payment thhrough any of the credit card facilities such as PayFast, PayPal and MoneyBookers your credit card details are handled in their very safe and reliable system.
At no stage will you be required to record your credit card details on our system and at no ...
Views: 14
